Transformação digital em oficinas mecânicas
Uma design science research
DOI:
https://doi.org/10.12712/rpca.v.202.70836Resumo
Este estudo objetivou adaptar um roadmap de intervenção para Transformação Digital (TD) em Pequenas e Médias Empresas (PMEs). A pesquisa parte do roadmap proposto por Kretzschmar (2021). Após tradução e adaptado ele foi ajustado por meio de Design Science Research (DSR) com uma intervenção piloto e outra real em oficinas mecânicas. O método foi suportado por observação participante, anotações de campo e análise documental. A pesquisa resultou em artefato com mais fases, detalhado, de linguajar acessível e dotado de maior capacidade de direcionamento da TD. Isto contribui para a transição de uma gestão intuitiva para uma gestão orientada por critérios.
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