THE M-COMMERCE AND THE PANDEMIC OF COVID-19:

THE PROBLEM INVOLVING THE RIGHT TO INFORMATION AND HYPERVULNERABILITY OF CELIAC CONSUMERS IN FOOD DELIVERY APPLICATIONS

Authors

Abstract

Through an exploratory research, the present study is concerned, first, in demonstrating that the pandemic of the disease known as COVID-19 with the consequent recommendation of social distancing, was a preponderant factor for the increase of e-commerce in Brazil, including the modality of m-commerce in which purchases are made by devices with access to the mobile Internet. In a second moment will be presented the problem of hypervulnerability of celiac consumers, who, for health reasons, need to avail themselves of a diet totally gluten-free but, when operating food delivery applications do not find on the platforms the essential characteristics of the products made available for purchase, a fact that prevents this portion of consumers from accessing crucial and determining information to support the choice.

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Author Biographies

Antonio Carlos Efing, PUCPR

Advogado. Mestre e Doutor pela Universidade Católica de São Paulo (PUC-SP). Professor titular da Pontifícia Universidade católica do Paraná (PUC-PR) (CAPES 6). Professor da Escola da Magistratura do Paraná. Conselheiro e Presidente da Comissão de Direito do Consumidor da OAB/PR. 

Nathália Soares de Mattos, Pontifícia Universidade Católica do Paraná (PUC/PR)

Mestranda em Direito Socioambiental e Sustentabilidade pela Pontifícia Universidade Católica do Paraná (PUCPR), na linha de pesquisa de Justiça, Democracia e Direitos Humanos. Integrante do Grupo de Pesquisa Business and Human Rights, vinculado à mesma instituição de ensino e membro da Global Business and Human Rights Scholars Association (BR2R). Advogada. Especialista em Direito Aplicado pela Escola da Magistratura do Paraná (EMAP) e bacharel em Direito pela Universidade Estadual de Maringá (UEM). E-mail: nsdmattos@gmail.com

 

 

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Published

2021-06-22 — Updated on 2021-06-22

Issue

Vol. 8 No. 20 (2021): Dimensions of intersectionality and legal cultures in the pandemic context

Section

Artigos